Deposit and Final Payments
We require one third of the total price of the booking as a deposit
when you book your cottage (s). The remaining balance is to be paid
no later than one month before arrival. For bookings made less than
one month before arrival the total amount of the booking is required
when you book.
Outstanding Balances and Cancellation of Bookings
The full amount of any booking remains due at all
times once the booking is confirmed by us and/or the deposit paid.
If the final balance of payment for a booking is
not received one month prior to arrival or the booking is cancelled
at any time, we reserve the right to place the accommodation back on
the market. In such cases:
We will always re-market the accommodation.
Should we successfully re-let the entire
accommodation/ booking any deposits paid will be refunded.
In the event that we are unable to re-let the entire
booking the final balance of the booking will remain due at all
Should you need to amend a booking we will
endeavour to help if at all possible. This will be subject to
availability, seasonality and any differences in prices for an
You might choose to purchase travel insurance to cover any
Group Bookings Additional Terms and Conditions
A refundable £100 deposit is required for group bookings to
cover potential additional housekeeping costs to get the cottages
back to their original condition. This amount is totally
refundable provided: a) recycling is limited to the containers
provided or arrangements are made for the disposal thereof; b) the
premises is left in a clean and tidy condition with dishes, cutlery
etc, washed and put away; c) in the event that furniture, crockery
etc is moved from one cottage to the another, that it all be
returned to the original position. Should it be necessary to
rectify the condition of the cottages, function room, recycling, etc
there may be a charge deducted from your deposit, based on time
Utilities are included in the quoted rates.
The small laundry room (in the swimming pool building) has a washing machine and a dryer for use on those wet rainy days when drying on the outside clothes line just won't work. A
£1 charge is made for using these facilities.
Arrival and Departure
Your cottage will be available from 3pm on the day of arrival and guests are
requested to leave by 10am to allow our cleaning staff access. If you need to arrive outside these times, please give us a call.
We ask that cottages are left tidy on departure and that all dishes
in the kitchen are clean and your rubbish / recycling is placed in
our main bins.
Swimming Pool and Steam Room
The Middlewick Pool is not staffed by a lifeguard and use of it is
at guests own risk. All those under the age of 16 using the pool
must be accompanied by a responsible adult (over 18) at all times.
All persons using the steam room must read the Health Warning
displayed at its entrance. Persons under 16 are not permitted to use
the steam room.
Dogs at Middlewick
We do accept well behaved dogs in selected cottages, please enquire for more information.
In addition to a one off charge for the dog to stay (for extra
cleaning required) a refundable £50 deposit is required for bookings with dogs.
Dogs are charged for at £15 per dog for stays of 4 days or less and
£25 per dog for longer stays. This can be paid for on arrival if not
paid at the time of booking, or you decide at the last minute to
bring along your dog. Dogs must be kept on a lead at all times, any
mess cleaned up, and dogs should not be left unattended at any time
in the cottages.
Guests on site
The facilities are only open to those booked to stay at Middlewick,
and other than with prior agreement, an event in the function room
may not be attended by others. The swimming pool is for use by
registered guests only. Family and friends are of course welcome to
visit our guests (but must leave the site overnight), but please let us know if they are on site.
Additional Charges/ Guests
Where the number of people staying in a cottage exceeds the basic
occupancy i.e. 2 (+2) basic occupancy is 2, additional guests
staying on either a sofa or pop up bed will be charged at £20 per
person per night.
Lost property is donated to charity after one month if not retrieved. Postage must be paid up front for any goods returned by mail.
Smoking is not permitted in the interiors of any of the buildings.
The lighting of fireworks is not permitted on the property at any time.
A £10 charge will apply for lost keys.
We reserve the right to charge for any
significant damages and/ or breakages to the cottages, their
contents or the ground and gardens.
We aim to refund any refundable deposits due within 24 hours of departure.
Glastonbury 2014 25th June to 30th June 2014
Bookings for Glastonbury 2014 Festival 25th June 2014 to 30th June 2014 are subject to the following additional terms and conditions:
Cottages must be left in a clean and tidy condition at the end of
the stay. You will be charged for any carpet or upholstery cleaning
required at the end of the stay at our cost price.
Where cottages show an additional number of beds
i.e. Annex - Sleeps 2 (+2) the additional possible additional guests
will be charged at £40 per night, per person.
Middlewick has a maximum number of allowable
guests staying on site at any one time and this means that not all
the additional + guests for all the cottages can stay at the same
time. If booking by telephone we will advise if your cottage can
accept additional guests. If booking online we will advise you
subsequent to receiving your booking if we can accommodate the
additional numbers you requested.
Prices exclude tickets to the Glastonbury