internet
access in all cottages

01458 832351
8:00am - 8:00pm

middlewick@btconnect.com

Terms & Conditions

Deposit and Final Payments

We require one third of the price of the total booking as a deposit when you book your cottage (s). The balance to be paid no later than one month before arrival. If you are booking within one month of your arrival the total amount of the booking is required when you book.

If the balance of payment is not received one month prior to arrival, we reserve the right to place the accommodation back on the market with a refund of the deposit payable only in the event of a re-let of the entire booking. If the property or properties are not re-let then the full amount of the booking will remain due at all times. It is suggested you purchase travel insurance to cover any unfortunate eventuality.

Group Bookings

Group bookings of two or more cottages may be subject to a 10% surcharge in the event the balance is not paid one month prior to arrival. A refundable £100 deposit is required for group bookings to cover potential additional housekeeping costs to get the cottages back to their original condition.  This amount is totally refundable provided: a) recycling is limited to the containers provided or arrangements are made for the disposal thereof; b) the premises is left in a clean and tidy condition with dishes, cutlery etc, washed and put away; c) in the event that furniture, crockery etc is moved from one cottage to the another, that it all be returned to the original position.  Should it be necessary to rectify the condition of the cottages, function room, recycling, etc there may be a charge deducted from your deposit, based on time and/or damage.

Utilities

Utilities are included in the quoted rates.

The small laundry room (in the swimming pool building) has a washing machine and a dryer for use on those wet rainy days when drying on the outside clothes line just won't work. A £1 charge is made for using these facilities.

Arrival and Departure

Your cottage will be available from 3pm on the day of arrival and guests are requested to leave by 10am to allow our cleaning staff access. If you need to arrive outside these times, please give us a call. We ask that cottages are left tidy on departure and that all dishes in the kitchen are clean and your rubbish / recycling is placed in our main bins.

Dogs at Middlewick

We do accept well behaved dogs in selected cottages, please enquire for more information. In addition to a one off charge for the dog to stay (for extra cleaning required) a refundable £50 deposit is required for bookings with dogs. Dogs are charged for at £15 per dog for stays of 4 days or less and £25 per dog for longer stays. This can be paid for on arrival if not paid at the time of booking, or you decide at the last minute to bring along your dog. Dogs must be kept on a lead at all times, any mess cleaned up, and dogs should not be left unattended at any time in the cottages.
 

Guests on site

The facilities are only open to those booked to stay at Middlewick, and other than with prior agreement, an event in the function room may not be attended by others. The swimming pool is for use by registered guests only. Family and friends are of course welcome to visit our guests (but must leave the site overnight), but please let us know if they are on site.

Additional Charges/ Guests

Where the number of people staying in a cottage exceeds the basic occupancy i.e. 2 (+2) basic occupancy is 2, additional guests staying on either a sofa or pop up bed will be charged at £15 per person per night.

Lost Property

Lost property is donated to charity after one month if not retrieved. Postage must be paid up front for any goods returned by mail.

Smoking

Smoking is not permitted in the interiors of any of the buildings.

Fireworks

The lighting of fireworks is not permitted on the property at any time.

Lost Keys

A £10 charge will apply for lost keys.

Damages

We reserve the right to charge for any significant damages and/ or breakages to the cottages, their contents or the ground and gardens.

We aim to refund any refundable deposits due within 24 hours of departure.

Glastonbury 2013 26th June to 1st July 2013

Bookings for Glastonbury 2013 Festival 26th June 2013 to 1st July 2013 are subject to the following additional terms and conditions:

Cottages must be left in a clean and tidy condition at the end of the stay. You will be charged for any carpet or upholstery cleaning required at the end of the stay at our cost price.  

Where cottages show an additional number of beds i.e. Annex - Sleeps 2 (+2) the additional possible additional guests will be charged at £40 per night, per person.  

Middlewick has a maximum number of allowable guests staying on site at any one time and this means that not all the additional + guests for all the cottages can stay at the same time. If booking by telephone we will advise if your cottage can accept additional guests. If booking online we will advise you subsequent to receiving your booking if we can accommodate the additional numbers you requested.  

Prices exclude tickets to the Glastonbury Festival itself.

E&OE.