Terms & Conditions
We request one third of the price as a reservation fee with the balance to be
paid one month prior to arrival. If you are booking within one month of your
arrival the total amount is due.
Group bookings may be subject to a 10% surcharge in the event the balance
of payment is not made prior to 30 days before arrival.
In the event of bookings made by insurance companies
on behalf of clients, we reserve the right to place a 20% surcharge on to
the cost of the accommodation. We have experienced slow payments, poor
communication and lack of integrity from some of these companies. Feel free
to contact us for specific details.
In the event you are unable to honour your booking we may retain
the amount paid until a new booking is
confirmed at which time all funds will be returned in full. If the balance
of payment is not received thirty days prior to arrival, we
reserve the right to place the accommodation back on the market with a
refund of the deposit payable in the event of a re-let. It is
suggested you purchase trip cancellation insurance to cover any
unfortunate eventuality.
link to
cancellation insurance
Unfortunately we cannot accept pets as there are two resident dogs and one
aging cat that would be hugely offended.
Smoking is not permitted in the interiors of any of the buildings.
The lighting of fireworks is not permitted on the property at any time.
Your cottage is available from 4 p.m. on the day of arrival and guests are
expected to leave by 10 a.m to allow our cleaning staff access.
Finally we have disposed of the tiresome coin operated
meters for the utilities. The meters will be read when you arrive
and when you leave with adjustments being handled by card, cheque
or cash at the time of departure.
Lost
property is donated to charity after one month if not retrieved.
Group Bookings and/or use of Function
Room
We request one third of the tariff as a reservation fee with the balance to be
paid one month prior to arrival. If you are booking within one month of your
arrival the total amount is due.
Group bookings may be subject to a 10% surcharge in the event the balance
of payment is not made prior to 30 days before arrival.
In the event of a group booking it is our custom to
request a £100 deposit at the time of the booking.
This amount is totally refundable provided:
 | The need for our recycling is limited to the containers provided
or arrangements are made for the disposal. |
| The premises left in a clean and tidy condition with dishes,
cutlery etc, washed and put away. |
| In the event that furniture, crockery etc is moved from one cottage to the
another, that it all be returned to the original position. |
Should it be necessary to rectify the condition of the cottages,
function room, recycling, etc there may be a charge deducted from your
deposit, based on time and/or damage.
It is only on very rare occasions that we have had any difficulty and
never have we had to exercise this option.
Your deposit refund will be credited to your card or a cheque in the
post with 24 hours of departure.
Resident Owner
Judith Bisiker
Office Manager Amanda
I'ons
Staff Mike & Wendy Neilson
office open between 8:00am - 8:00pm
voice: +44 ( 0) 1458 832351
email:
middlewick@btconnect.com
www.middlewickholidaycottages.co.uk
